top of page

SHIPPING & RETURNS

Shipping Policy

Orders are processed, dispatched and delivered Monday–Friday, excluding national holidays and weekends, and are delivered within 3 - 5 business days. During checkout, we will provide you with the estimated delivery date based on your order's delivery address.

Free shipping is available for orders R1000 or more. A delivery fee of R99  will apply to orders less than R1000.

ADDITIONAL INFORMATION

Orders are processed Monday–Friday, except for national holidays and weekends. Be aware that orders may experience longer processing and delivery times during holidays.

Orders cannot be delivered to PO boxes, re-shippers or package-forwarding services.

 

Your refund includes the total value of any returned items. Please note that delivery fees are not refundable unless you receive an incorrect item.

 

Return & Exchange Policy

No refunds based on courier company delays. We advise patience and communication between yourself and the courier company. Please provide them with your tracking information.

 

 

 

How do I return a defective or faulty product?

We conduct Quality Control checks on all of our products. If your item purchased is potentially defective or faulty, and was purchased less than 7 days ago, request a return. If it's been more than 7 days, we cannot accept a return or exchange.

 

What if I chose the incorrect item?

Please ensure that the items in your cart are indeed what you have selected before checking out. If you have selected the incorrect product, please notify us within 24 hours at info@gaiaberry.co.za so that we can cancel or change your order.

Gaiaberry stockists

1. Zayaan Wellness: www.zayaanwellness.com
    Contact: 0835716010

Gaiaberry Agents South Africa

1. Ronelle - Durban(KZN) - 0814377776
2. Jeorgia - Gauteng - 0679169130

Stay connected

Join our mailing list to stay updated on fertility health tips.

Thanks for subscribing!                          Follow us

  • Instagram
  • TikTok
  • Facebook Basic Black

DISCLAIMER: This is a complementary medicine and has not been evaluated and verified by the South African Health Products Regulatory Authority for its quality, safety or intended use. Use of this product must not substitute the obtaining of medical advice from a registered health professional for any health conditions you may have. To avoid an adverse reaction, please obtain advice from your medical practitioner if you are pregnant/breastfeeding, have a medical condition, or are taking any medication.

© 2022 by Gaia Berry. Designed by Future Brands Incorporated

bottom of page